Intercontinental Exchange incident

Alert Advisory: ICE Invoicing Invoice Submission Exception Setup

Major Ongoing View vendor source →

Intercontinental Exchange is currently experiencing a major incident affecting Invoicing, which began 3h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 07:53 PM UTC
Resolved
Ongoing
Duration
● 3h 18m
Detected by Pingoru
May 28, 2026, 07:53 PM UTC

Affected components

Invoicing

Update timeline

  1. identified May 28, 2026, 07:53 PM UTC

    ICE Invoicing is currently experiencing an issue with the Business Rules for the Invoice and Line Item Submission Exception. As a result, exceptions may be incorrectly created on invoices when the rule contains a condition for BK Status Code. If there is an Auto Deny Rule in place, invoices will be prevented for submission. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.