Intercontinental Exchange incident

Performance Degradation: Data and Document Automation (DDA)

Major Ongoing View vendor source →

Intercontinental Exchange is currently experiencing a major incident affecting Data and Document Automation (formerly AIQ), which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 09:20 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
May 14, 2026, 09:20 PM UTC

Affected components

Data and Document Automation (formerly AIQ)

Update timeline

  1. identified May 14, 2026, 09:20 PM UTC

    Data and Document Automation (DDA) is currently experiencing performance issues. Users may notice slower response times. Our team is working to restore normal service levels.

  2. identified May 14, 2026, 09:20 PM UTC

    Data and Document Automation (DDA) is currently experiencing latency issues with Extraction. Users may notice delays with extraction. Our team is working to restore normal service levels.