Intercontinental Exchange incident

ICE PPE Pricing Adjustments are not visible to some users.

Major Resolved View vendor source →

Intercontinental Exchange experienced a major incident on May 13, 2026 affecting ICE Product and Pricing Engine, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 06:13 PM UTC
Resolved
May 13, 2026, 07:44 PM UTC
Duration
1h 30m
Detected by Pingoru
May 13, 2026, 06:13 PM UTC

Affected components

ICE Product and Pricing Engine

Update timeline

  1. identified May 13, 2026, 06:13 PM UTC

    We have received reports of an issue with ICE PPE. Pricing Adjustments are not visible to some LO's. Our teams are actively investigating the cause and will provide updates as more information becomes available.