Intercontinental Exchange incident

Closing Disclosure Matrix

Major Resolved View vendor source →

Intercontinental Exchange experienced a major incident on May 11, 2026 affecting ICE Mortgage Technology Resource Center, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:17 PM UTC
Resolved
May 15, 2026, 01:32 PM UTC
Duration
3d 22h
Detected by Pingoru
May 11, 2026, 03:17 PM UTC

Affected components

ICE Mortgage Technology Resource Center

Update timeline

  1. identified May 11, 2026, 03:17 PM UTC

    We are aware of an issue with the Closing Disclosure Matrix within Encompass Docs Solution Support. A fix is scheduled as part of the Thursday night service pack. If you need access before Thursday, please open a support case for further assistance.