Intercontinental Exchange incident

Issues affecting package sending and Simplifile.

Critical Resolved View vendor source →

Intercontinental Exchange experienced a critical incident on May 5, 2026 affecting Simplifile, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 11:48 PM UTC
Resolved
May 06, 2026, 01:23 AM UTC
Duration
1h 34m
Detected by Pingoru
May 05, 2026, 11:48 PM UTC

Affected components

Simplifile

Update timeline

  1. identified May 05, 2026, 11:48 PM UTC

    We have received reports of issues affecting package sending and Simplifile. Our teams are actively investigating and will provide updates as more information becomes available.

  2. identified May 05, 2026, 11:48 PM UTC

    Our teams continue working towards identifying root cause resolving this issue as quickly as we can.