Intellistack incident

Google Sheets integration on Forms is very slow

Notice Resolved View vendor source →

Intellistack experienced a notice incident on April 3, 2025 affecting Google Sheets, lasting 7h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 02:23 PM UTC
Resolved
Apr 03, 2025, 09:45 PM UTC
Duration
7h 21m
Detected by Pingoru
Apr 03, 2025, 02:23 PM UTC

Affected components

Google Sheets

Update timeline

  1. investigating Apr 03, 2025, 02:23 PM UTC

    Engineers have noticed that the integration queue for Google Sheets submissions integrations is processing very slowly this morning. They are looking into a solution and will update this page soon. No customer action is required at this time.

  2. identified Apr 03, 2025, 04:01 PM UTC

    Engineers have identified the problem and are working on a solution. Submissions are still being sent to Google Sheets, and the process is still very slow. We are seeing some submissions taking as long as 5 minutes each.

  3. monitoring Apr 03, 2025, 06:00 PM UTC

    We have identified a single form that is causing the influx of the Google Sheets integration requests, and we have isolated that form so it is not slowing others down. We expect other form integrations to move more quickly going forward.

  4. resolved Apr 03, 2025, 09:45 PM UTC

    The google sheets integration is operating normally