Intapp incident
Intapp Service Outage (Intake - Conflicts - Flow - Time - Terms - Walls - Intapp Integration Service - Dealcloud)
Intapp experienced a notice incident on September 5, 2025 affecting DealCloud PS US1 and DealCloud Data Connector US1 and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 05, 2025, 01:30 PM UTC
We are currently experiencing a service outage impacting all our solutions (Intake, Conflicts, Flow, Time, Terms, Walls, Intapp Integration Service and DealCloud) in the US region. During this time, users will be unable to access the application. Our team is actively investigating the issue, and we will share updates as soon as more information becomes available.
- investigating Sep 05, 2025, 01:32 PM UTC
We are continuing to investigate this issue.
- investigating Sep 05, 2025, 02:05 PM UTC
We are continuing to investigate the root cause of the issue. We apologize for the inconvenience and appreciate your patience as we work toward a resolution.
- investigating Sep 05, 2025, 02:35 PM UTC
We are continuing to investigate the root cause of the issue. We apologize for the inconvenience and appreciate your patience as we work toward a resolution.
- investigating Sep 05, 2025, 03:19 PM UTC
Recovery of services is underway, and systems are beginning to come back online. We continue to investigate and work toward identifying the root cause. Further updates will be shared as more information becomes available.
- monitoring Sep 05, 2025, 03:36 PM UTC
A fix has been implemented. Services are fully recovered and we are currently monitoring the results. Further updates will be shared soon.
- resolved Sep 05, 2025, 04:13 PM UTC
This incident has been resolved.