Intapp incident

Intapp Sandbox Service Outage – Intake, Conflicts, Terms, Flow (APAC & Canada)

Major Resolved View vendor source →

Intapp experienced a major incident on October 3, 2025 affecting Risk/Flow CA1 - Sandbox and Risk/Flow AP1 - Sandbox, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 05:10 PM UTC
Resolved
Oct 03, 2025, 05:27 PM UTC
Duration
17m
Detected by Pingoru
Oct 03, 2025, 05:10 PM UTC

Affected components

Risk/Flow CA1 - SandboxRisk/Flow AP1 - Sandbox

Update timeline

  1. investigating Oct 03, 2025, 05:10 PM UTC

    We are currently experiencing a service outage impacting our Intake, Conflicts, Terms, Flow solutions in the (APAC & Canada) region. As a result, some users may be unable to log into the sandbox environment. Our team is actively investigating the issue and will provide updates as more information becomes available.

  2. resolved Oct 03, 2025, 05:27 PM UTC

    Service has been fully restored. Users should now be able to log into the sandbox environment without issue.