Intapp experienced a major incident on October 18, 2025 affecting DealCloud US1 and DealCloud US3 and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
DealCloud US1DealCloud US3DealCloud US4DealCloud US5DealCloud US6
Update timeline
- identified Oct 18, 2025, 09:42 AM UTC
We have identified the issue and are working on a resolution. Further updates will be posted shortly.
- identified Oct 18, 2025, 10:11 AM UTC
We’re continuing to work on resolving the issue and restoring normal service. Updates will be provided as progress is made.
- resolved Oct 18, 2025, 11:04 AM UTC
The issue has been resolved. All services are operating as normal.