Intapp experienced a minor incident on October 25, 2025 affecting Intapp Integration Service (IIS) CA1 and Intapp Integration Service (IIS) AP1 and 1 more component, lasting 6h. The incident has been resolved; the full update timeline is below.
Affected components
Intapp Integration Service (IIS) CA1Intapp Integration Service (IIS) AP1Intapp Integration Service (IIS) EU1Intapp Integration Service (IIS) US1
Update timeline
- investigating Oct 25, 2025, 12:45 PM UTC
We are currently experiencing a service degradation affecting our IIS solution in all regions. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- investigating Oct 25, 2025, 02:45 PM UTC
Our teams continue to investigate.
- monitoring Oct 25, 2025, 04:46 PM UTC
A fix has been implemented. We are monitoring the situation to ensure continued availability while our processes continue to work through the backlog of messages.
- resolved Oct 25, 2025, 06:45 PM UTC
We have resolved the incident.