Intapp incident
Intapp DealCloud Degradation of Service EU and US impacting our automation services.
Intapp experienced a minor incident on December 15, 2025 affecting DealCloud EU2 and DealCloud US5, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 15, 2025, 02:03 PM UTC
We have identified the issue and are working on a resolution. Further updates will be posted shortly.
- investigating Dec 15, 2025, 02:31 PM UTC
We are currently experiencing a service degradation affecting our [product] solution in the [Geo] region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- investigating Dec 15, 2025, 02:35 PM UTC
We are currently experiencing degraded performance impacting our automation services. Our team is actively investigating the issue and working to restore normal operation as quickly as possible. Further updates will be provided as more information becomes available.
- monitoring Dec 15, 2025, 02:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 03:04 PM UTC
We have resolved the incident.