Intapp incident

Intapp DealCloud Degradation of Service (All Regions)

Minor Resolved View vendor source →

Intapp experienced a minor incident on January 18, 2026 affecting DealCloud EU1 and DealCloud US1 and 1 more component, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2026, 05:32 PM UTC
Resolved
Jan 18, 2026, 11:52 PM UTC
Duration
6h 20m
Detected by Pingoru
Jan 18, 2026, 05:32 PM UTC

Affected components

DealCloud EU1DealCloud US1DealCloud AP1DealCloud US3DealCloud EU2DealCloud US4DealCloud US5DealCloud US6

Update timeline

  1. investigating Jan 18, 2026, 05:32 PM UTC

    Intapp DealCloud is experiencing a service degradation in all regions. Users may have difficulty logging in. We are actively investigating and will share updates as they become available.

  2. monitoring Jan 18, 2026, 05:56 PM UTC

    A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

  3. resolved Jan 18, 2026, 11:52 PM UTC

    The issue has been resolved. All services are operating as normal.