Insurity experienced a major incident on June 22, 2026 affecting Insurity Public Cloud - US, lasting 15h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 22, 2026, 08:55 PM UTC
The following is an important message from Insurity Customer Support. An issue has been raised to the Insurity Cloud Operations team of a problem affecting our Insurity Pro Suite products. We are currently investigating the issue and an email will be sent once it has been resolved. While our team works to resolve this issue, you may experience intermittent disruptions to certain product features. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.
- resolved Jun 23, 2026, 12:54 PM UTC
An issue raised to the Insurity Cloud Operations team of a problem with the Insurity Pro Suite application has been resolved and all services are currently available. We are sorry for the inconvenience this may have caused you and thank you for your cooperation. Please do not hesitate to contact your Account Representative or Customer Support if you have any questions.