Insurity experienced a minor incident on June 8, 2026 affecting Insurity Public Cloud - Canada, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 08, 2026, 05:30 PM UTC
The following is an important message to Insurity Marine Suite Customers from Insurity Customer Support. We are currently experiencing a performance issue in the Production environment that is affecting login times for some users. We are currently investigating the issue, and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions. Sincerely, Insurity Customer Support
- resolved Jun 08, 2026, 08:37 PM UTC
The following is an important message to Insurity Marine Suite Customers from Insurity Customer Support. A performance issue with login times for some users in the Production environment for Insurity Marine Suite application has been resolved and all services are currently available. We are sorry for the inconvenience this may have caused you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions. Sincerely, Insurity Customer Support