Insurity incident

Issue Identified with Bridge Specialty Application

Major Resolved View vendor source →

Insurity experienced a major incident on June 19, 2019, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2019, 08:12 PM UTC
Resolved
Jun 19, 2019, 08:18 PM UTC
Duration
6m
Detected by Pingoru
Jun 19, 2019, 08:12 PM UTC

Update timeline

  1. identified Jun 19, 2019, 08:12 PM UTC

    An issue has been raised to the Insurity Cloud Operations team of an issue with the Bridge Specialty application. We are currently investigating the issue.

  2. identified Jun 19, 2019, 08:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 19, 2019, 08:18 PM UTC

    An issue raised to the Insurity Cloud Operations team of a problem with the Bridge Specialty application has been resolved and all services are currently available. We are sorry for the inconvenience this may have caused you and thank you for your cooperation. Please do not hesitate to contact your Account Representative or Customer Support if you have any questions.