Insurity incident

Issue Identified with Bridge Specialty Application

Major Resolved View vendor source →

Insurity experienced a major incident on August 19, 2019, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2019, 03:51 PM UTC
Resolved
Aug 19, 2019, 04:28 PM UTC
Duration
36m
Detected by Pingoru
Aug 19, 2019, 03:51 PM UTC

Update timeline

  1. identified Aug 19, 2019, 03:51 PM UTC

    An issue has been raised to the Insurity Cloud Operations team of a problem with the Bridge Specialty application. We are currently investigating the issue and an update will be provided once it has been resolved.

  2. resolved Aug 19, 2019, 04:28 PM UTC

    An issue raised to the Insurity Cloud Operations team of a problem with the Bridge Specialty application has been resolved and all services are currently available. We are sorry for the inconvenience this may have caused you and thank you for your cooperation. Please do not hesitate to contact your Account Representative or Customer Support if you have any questions.