Insurity incident

Notification: Issue Identified with Bridge Specialty Application

Minor Resolved View vendor source →

Insurity experienced a minor incident on September 16, 2019, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2019, 04:04 PM UTC
Resolved
Sep 16, 2019, 04:52 PM UTC
Duration
48m
Detected by Pingoru
Sep 16, 2019, 04:04 PM UTC

Update timeline

  1. investigating Sep 16, 2019, 04:04 PM UTC

    The following is an important message to Bridge Specialty Clients from Insurity Customer Support. An issue has been raised to the Insurity Cloud Operations team of an issue with the Bridge Specialty application. We are currently investigating the issue and an email will be sent once it has been resolved. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact your Account Representative or Customer Support if you have any questions.

  2. investigating Sep 16, 2019, 04:51 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2019, 04:52 PM UTC

    The following is an important message to Bridge Specialty Clients from Insurity Customer Support. An issue raised to the Insurity Cloud Operations team of a problem with the Bridge Specialty application has been resolved and all services are currently available. We are sorry for the inconvenience this may have caused you and thank you for your cooperation. Please do not hesitate to contact your Account Representative or Customer Support if you have any questions.