Insurity experienced a minor incident on December 7, 2022, lasting 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 07, 2022, 06:17 PM UTC
The following is an important message to all Oceanwide Marine Suite Clients from Insurity Customer Support. Please be advised that scheduled maintenance in our Production Environment is planned from Saturday, February 8, 2020 beginning at 12:00am EST and ending on Saturday, February 8, 2020 at 8:00am EST. During this maintenance period the Oceanwide Marine Application, Integrations Platform and Cognos Reporting Platform may not be available. We are sorry for the inconvenience this may cause you and thank you for your cooperation.
- identified Dec 07, 2022, 06:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 07, 2022, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 07, 2022, 06:23 PM UTC
This incident has been resolved.