Insurity incident

Notification: Severity 1 Incident Report – Unable to Bind Policies

Notice Resolved View vendor source →

Insurity experienced a notice incident on January 26, 2023 affecting Insurity Public Cloud - US, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2023, 04:53 PM UTC
Resolved
Jan 26, 2023, 04:57 PM UTC
Duration
3m
Detected by Pingoru
Jan 26, 2023, 04:53 PM UTC

Affected components

Insurity Public Cloud - US

Update timeline

  1. investigating Jan 26, 2023, 04:53 PM UTC

    Please find attached the Severity 1 Incident Report for "Unable to Bind Policies” identified. For any questions, please contact your Account Representative or Customer Support at [email protected] or 1-888-289-7744.

  2. identified Jan 26, 2023, 04:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 26, 2023, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 26, 2023, 04:57 PM UTC

    This incident has been resolved.