Inpart incident

Authentication system outage

Critical Resolved View vendor source →

Inpart experienced a critical incident on February 4, 2020 affecting Production, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2020, 05:32 PM UTC
Resolved
Feb 04, 2020, 06:14 PM UTC
Duration
42m
Detected by Pingoru
Feb 04, 2020, 05:32 PM UTC

Affected components

Production

Update timeline

  1. investigating Feb 04, 2020, 05:32 PM UTC

    Dear users, We are currently experiencing a major authentication system outage. This is causing login issues for all Inova applications. We are actively working to resolve this incident as soon as possible. Kind regards, The Inova Software team

  2. resolved Feb 04, 2020, 06:14 PM UTC

    Dear users, This incident is now resolved. We continue to monitor the situation closely. We understand the impact this had on our users and want to apologize for any inconveniences that this incident caused you. Kind regards, The Inova Software team