Inpart incident
Due Diligence module and dashboards are unavailable
Inpart experienced a critical incident on February 28, 2022 affecting Dashboards and Due Diligence, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 28, 2022, 10:37 AM UTC
Dear users, Some of you have probably noticed that the dashboards are currently not accessible. The same goes for the Due Diligence module. Please know our engineering and operations teams are working hard to get everything up and running as soon as possible. We’re really sorry to be holding you up today! Kind regards, The Inova team
- identified Feb 28, 2022, 11:26 AM UTC
Dear users, We have identified the problem and will apply a fix today: - From 12:30pm to 13:30pm CET to EMEA and USA - From 2pm to 2:30pm CET for Asia Affected products: - Inova Partnering Platform: Production - Due Diligence - Dashboards Expected behavior: All affected products will be inaccessible during this maintenance window. Kind regards, The Inova team
- identified Feb 28, 2022, 12:40 PM UTC
The fix has been applied for EMEA.
- resolved Feb 28, 2022, 01:21 PM UTC
Dear users, The fix has been deployed in all regions and we are happy to report that the issue is resolved. The Due Diligence module and the dashboards should now be operating normally. We apologize for the inconvenience caused. Kind regards, The Inova team