Inpart incident
Admin Center - An error has occured while creating the user
Inpart experienced a critical incident on August 25, 2022 affecting Admin Center, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 25, 2022, 09:44 AM UTC
Dear users, Following yesterday's delivery we unfortunately discovered a regression in our Admin Center that prevents you from creating new users. Please know our engineering and operations teams are working hard to get everything up and running as soon as possible. In the meantime, if you need to create new users urgently, the Inova support team can still do it for you if needed. Feel free to contact them at [email protected]. Kind regards, The Inova team
- identified Aug 25, 2022, 03:48 PM UTC
We will deliver a hotfix tomorrow (August 26) between 7:30am and 8am CEST. The Admin Center as well as the Lead Space applications will be unavailable during this time.
- identified Aug 26, 2022, 05:35 AM UTC
The delivery is currently in progress. We will provide updates as necessary.
- monitoring Aug 26, 2022, 05:54 AM UTC
The fix has been implemented. We are monitoring the results.
- resolved Aug 26, 2022, 12:51 PM UTC
We have not detected any new issue for several hours. The Admin Center is now operating normally. We are very sorry for the inconvenience caused and thank you for your patience.