Inpart experienced a notice incident on January 5, 2023 affecting Production and Authentication System and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
ProductionAuthentication SystemInpart DealTesting Site (UAT)Admin CenterDashboardsEmail FetchCortellis IntegrationOutlook Add-inDue Diligence
Update timeline
- resolved Jan 05, 2023, 10:45 AM UTC
When performing a nonroutine update on our network gateway, an incorrect configuration was applied by our team. This unfortunate human error broke the network between all Inova applications between 7:50 a.m. and 8:20 a.m. CEST today. We sincerely apologize for the inconvenience and frustration users may have experienced when they were unable to access their application. This issue has been resolved and we’re taking necessary steps to improve our processes.