Inpart experienced a critical incident on July 10, 2025 affecting Inpart Deal and Inpart for Outlook Add-In, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2025, 01:28 PM UTC
Dear user, We're currently experiencing an outage on Inpart Deal which started around 2:45 p.m. CEST. Our team is investigating diligently the issue and will make sure to get the service back as soon as possible. Please accept our apologies for the inconvenience caused. The Inpart team
- monitoring Jul 10, 2025, 02:13 PM UTC
Dear user, The Deal platform is back online. We're closely monitoring the situation to make sure the application is fully operational. We will update you once the issue causing the outage is completely resolved.
- resolved Jul 10, 2025, 02:47 PM UTC
Dear user, The issue impacting the Inpart Deal platform has been fully resolved. Systems are now operating as expected. Root cause: The outage was triggered by heavy concurrent import/export operations, which led to memory exhaustion and service failure. We have put mitigation strategies in place to prevent recurrence and are working on improving the way this functionality is delivered. Thank you for your patience and understanding.