InMotion Hosting Outage History

Started Nov 15, 2025, 03:05 AM UTC· resolved Nov 15, 2025, 04:10 AM UTC

1. investigating Nov 15, 2025, 03:05 AM UTC

   We have identified an issue requiring unexpected maintenance on server ecbiz255. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Nov 15, 2025, 04:10 AM UTC

   The unplanned maintenance is complete. Thank you for your patience.

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Started Nov 14, 2025, 06:20 AM UTC· resolved Nov 14, 2025, 10:25 PM UTC

1. investigating Nov 14, 2025, 06:20 AM UTC

   Our systems team has been made aware that some VPS customers are experiencing connectivity problems specifically regarding IMH-Central and UltraStack One services. This should not affect cPanel or CWP hosting services. The issue is currently being investigated and will be resolved as quickly as possible. Thank you for your patience.

2. resolved Nov 14, 2025, 10:25 PM UTC

   The connectivity issues have been fully resolved. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

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Started Nov 14, 2025, 05:21 AM UTC· resolved Nov 14, 2025, 06:17 AM UTC

1. investigating Nov 14, 2025, 05:21 AM UTC

   We have identified an issue requiring unexpected maintenance on server ecngx303. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Nov 14, 2025, 06:17 AM UTC

   The issue on ecngx303 has been resolved, and services have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

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Started Nov 11, 2025, 11:34 PM UTC· resolved Nov 11, 2025, 11:48 PM UTC

1. investigating Nov 11, 2025, 11:34 PM UTC

   We are investigating an issue on one of the nodes. Some VPS users in our East Coast Datacenter may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience.

2. resolved Nov 11, 2025, 11:48 PM UTC

   The issue on the havp18 node has been fully resolved. All affected VPS services in our East Coast Datacenter have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

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Started Nov 08, 2025, 04:14 AM UTC· resolved Nov 08, 2025, 04:29 AM UTC

1. investigating Nov 08, 2025, 04:14 AM UTC

   We have identified an issue requiring unexpected maintenance on server ecbiz289. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Nov 08, 2025, 04:29 AM UTC

   The unplanned maintenance on server ecbiz289 has been completed. All services are now operational. Thank you for your patience.

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Started Nov 07, 2025, 04:40 AM UTC· resolved Nov 07, 2025, 05:32 AM UTC

1. investigating Nov 07, 2025, 04:40 AM UTC

   We have identified an issue requiring unexpected maintenance on server ecbiz289. You may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience. [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Nov 07, 2025, 05:32 AM UTC

   The unplanned maintenance on server ecbiz289 has been completed. All services are now operational. Thank you for your patience.

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Started Nov 07, 2025, 01:46 AM UTC· resolved Nov 07, 2025, 02:29 AM UTC

1. investigating Nov 07, 2025, 01:46 AM UTC

   We are investigating an issue on one of the nodes. Some VPS users in our East Coast Datacenter may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience.

2. resolved Nov 07, 2025, 02:29 AM UTC

   The issue on the havp20 node has been fully resolved. All affected VPS services in our East Coast Datacenter have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

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Started Nov 07, 2025, 12:59 AM UTC· resolved Nov 07, 2025, 01:26 AM UTC

1. investigating Nov 07, 2025, 12:59 AM UTC

   Our systems team has been made aware that some VPS customers are experiencing connectivity problems. The issue is being investigated and will be resolved as quickly as possible. Thank you for your patience.

2. resolved Nov 07, 2025, 01:26 AM UTC

   The issue on the havp12 node has been resolved and services have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

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Started Oct 19, 2025, 01:35 PM UTC· resolved Oct 19, 2025, 03:10 PM UTC

1. investigating Oct 19, 2025, 01:35 PM UTC

   Our System Administration Team is currently performing hardware upgrades to address performance issues on server ngx304 between 3AM EST and 6AM EST, which requires us to temporarily power down the server. During this time, your website and email will be unavailable. We will be providing updates as they become available. Thank you for your patience. Not sure what server you are on? [**How to check the server that your website is hosted on.**](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp)

2. resolved Oct 19, 2025, 03:10 PM UTC

   The planned maintenance is complete. Thank you for your patience.

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Started Oct 11, 2025, 02:20 AM UTC· resolved Oct 11, 2025, 09:02 AM UTC

1. investigating Oct 11, 2025, 02:20 AM UTC

   Our Systems Administration team identified an issue with the file system on shared server ecbiz244 that requires a file system check (FSCK). A file system check requires the file system to be offline while the file system is checked and possibly repaired, which can take a number of hours depending on the disk size. Unfortunately, until the file system check is complete, the server will be offline. There is not currently an estimated time for this issue to be resolved, but updates will be provided when possible.

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Started Sep 05, 2025, 07:31 PM UTC· resolved Sep 05, 2025, 10:32 PM UTC

1. investigating Sep 05, 2025, 07:31 PM UTC

   We are aware of an issue impacting our domain management system. Customers may encounter errors when attempting to view or manage their domains in their Account Management Panel (AMP). This may also affect availability checks, registrations, renewals, transfers, and modifications. The issue is being investigated by our domain registrar. At this time, there is no estimated resolution time available. We will provide updates here as soon as more information becomes available.

2. resolved Sep 05, 2025, 10:32 PM UTC

   At this time, our domain registrar has advised that a fix has been implemented, and services have been restored. We appreciate your patience.

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Started Aug 29, 2025, 01:04 AM UTC· resolved Aug 29, 2025, 01:41 AM UTC

1. investigating Aug 29, 2025, 01:04 AM UTC

   One of our shared servers, ecbiz330, is down for required maintenance. Our data center teams are working to make sure the maintenance is as brief as possible. Customers hosted on ecbiz330 will experience a disruption in service while the maintenance is ongoing. We are sorry for the inconvenience, and appreciate your patience and understanding.

2. resolved Aug 29, 2025, 01:41 AM UTC

   The maintenance on server ecbiz330 has been successfully completed. All services are now operational. Thank you for your patience.

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Started Aug 19, 2025, 11:53 AM UTC· resolved Aug 19, 2025, 12:41 PM UTC

1. investigating Aug 19, 2025, 11:53 AM UTC

   We're currently experiencing unplanned maintenance on our internal systems. At this time, we're unable to access your account. If you'd like, we can open a ticket for you to assist when the system is back available, or feel free to contact us again at a later time.

2. resolved Aug 19, 2025, 12:41 PM UTC

   The connectivity issue has been resolved, and all systems are now back to normal. Thank you for your patience.

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Started Aug 14, 2025, 03:52 AM UTC· resolved Aug 14, 2025, 04:05 AM UTC

1. investigating Aug 14, 2025, 03:52 AM UTC

   We are currently performing unexpected maintenance on our website, InMotionHosting.com, while we investigate a service interruption. During this time, access to some portions of the website will be temporarily unavailable. We do not have an estimated completion time yet, but we will post updates here as soon as more information is available.

2. resolved Aug 14, 2025, 04:05 AM UTC

   The maintenance has been completed. Thank you for your patience.

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Started Aug 07, 2025, 01:06 PM UTC· resolved Aug 07, 2025, 04:40 PM UTC

1. investigating Aug 07, 2025, 01:06 PM UTC

   On Thursday, August 7th, 2025, starting at approximately 2:00 AM EST, we will be performing important maintenance to enhance the stability and performance of our servers. Affected servers: ecbiz218 We anticipate minimal downtime. We appreciate your understanding and patience as we work to improve your experience. [See what server you are on.](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Aug 07, 2025, 04:40 PM UTC

   The planned maintenance has been completed. Thank you for your patience.

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Started Jul 24, 2025, 01:36 PM UTC· resolved Jul 24, 2025, 02:03 PM UTC

1. investigating Jul 24, 2025, 01:36 PM UTC

   Our Systems Administration team is actively working to resolve an issue affecting cPanel access on server res345. Customers on this server may experience temporary disruptions while accessing cPanel. We appreciate your patience and will provide updates as they become available. Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. resolved Jul 24, 2025, 02:03 PM UTC

   At this time, the issue preventing cPanel access on res345 has been resolved. We appreciate your patience!

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Started Jul 23, 2025, 01:04 AM UTC· resolved Jul 23, 2025, 02:45 AM UTC

1. investigating Jul 23, 2025, 01:04 AM UTC

   We're currently experiencing unplanned maintenance on our internal systems regarding Two Factor Authentication. We apologize for the inconvenience and appreciate your patience. We will provide an update when one is available.

2. resolved Jul 23, 2025, 02:45 AM UTC

   Maintenance has been completed. Thank you for your patience while this was being resolved.

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Started Jul 22, 2025, 03:55 AM UTC· resolved Jul 22, 2025, 07:14 PM UTC

1. investigating Jul 22, 2025, 03:55 AM UTC

   We are aware of an ongoing Let's Encrypt outage that may be impacting SSL certificates. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they are made available to us. Thank you for your patience.

2. resolved Jul 22, 2025, 07:14 PM UTC

   Services have stabilized. SSL certificate services are functioning normally, and impacted sites should no longer experience related errors. Thank you for your patience while this was being resolved.

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Started Jul 18, 2025, 08:41 PM UTC· resolved Jul 19, 2025, 08:47 PM UTC

1. investigating Jul 18, 2025, 08:41 PM UTC

   We are aware of an issue affecting websites utilizing EA-NGINX, where visitors may encounter a "421 Misdirected Request" error. This issue has been identified by cPanel and is related to recent updates within the EA-NGINX configuration. cPanel is currently investigating the root cause and working toward a permanent fix. In the meantime, our team is actively monitoring affected systems and will apply any recommended workarounds as they become available. Further information can be found here: https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx

2. monitoring Jul 18, 2025, 11:54 PM UTC

   We've received messaging from cPanel. They will be patching their build of ea-apache24 and are currently in the testing stage. We will provide more updates as they become available.

3. monitoring Jul 19, 2025, 04:24 AM UTC

   We are still waiting on the newest package release from cPanel. It is expected that [**this cPanel Support article**](https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx) will be updated with it is available.

4. identified Jul 19, 2025, 07:47 AM UTC

   We are still waiting on the newest package release from cPanel. It is expected that this cPanel Support article will be updated when it is available.

5. resolved Jul 19, 2025, 08:47 PM UTC

   This issue has been resolved. cPanel has released the necessary updates to address the "421 Misdirected Request" error affecting websites using EA-NGINX. Our team has applied the updated packages across affected systems, and normal functionality has been restored. We will continue to monitor closely, but no further impact is expected at this time. Thank you for your patience while we worked to implement a resolution.

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Started Jul 01, 2025, 10:00 PM UTC· resolved Jul 02, 2025, 03:43 AM UTC

1. investigating Jul 01, 2025, 10:00 PM UTC

   We are investigating an issue on the havp18 node. Some VPS users in our East Coast Datacenter may experience brief disruptions to your website and email during this time. While we don’t have an estimated resolution time yet, we’ll provide updates here as soon as they’re available. Thank you for your patience.

2. resolved Jul 02, 2025, 03:43 AM UTC

   The issue on the havp18 node has been fully resolved. All affected VPS services in our East Coast Datacenter have returned to normal operation. If you continue to experience any issues, please reach out to our support team. Thank you for your patience!

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Started Jun 13, 2025, 01:31 AM UTC· resolved Jun 13, 2025, 04:03 AM UTC

1. investigating Jun 13, 2025, 01:31 AM UTC

   Due to a technical issue, we are currently unable to answer calls at this time. Customer websites and email operations are not affected by this event. Please submit a ticket through your Account Management Panel (AMP) or contact us via Chat and we will respond as soon as possible. We apologize for the inconvenience this causes and thank you for your patience.

2. resolved Jun 13, 2025, 04:03 AM UTC

   At this time, our provider has implemented a fix after the widespread outage today. Our phone lines and services are operational again. We appreciate your patience and understanding.

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Started May 28, 2025, 04:14 AM UTC· resolved May 28, 2025, 10:33 AM UTC

1. investigating May 28, 2025, 04:14 AM UTC

   One of our shared servers, ecbiz312, is down for required maintenance. Our data center teams are working to make sure the maintenance is as brief as possible. Customers hosted on ecbiz312 will experience a disruption in service while the maintenance is ongoing. We are sorry for the inconvenience, and appreciate your understanding.

2. resolved May 28, 2025, 10:33 AM UTC

   The unplanned maintenance on server ecbiz312 has been successfully completed. All services are now operational. Thank you for your patience.

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Started May 09, 2025, 05:26 AM UTC· resolved May 09, 2025, 08:31 PM UTC

1. investigating May 09, 2025, 05:26 AM UTC

   We are currently performing unscheduled maintenance on shared servers housed in the our WCDC. If your account is located on one of these servers, you may experience intermittent connectivity issues and slowness with sites and services running on these servers. There currently is not a time for resolution. Updates will be posted as they become available.

2. resolved May 09, 2025, 08:31 PM UTC

   The unplanned maintenance has been completed on shared servers housed in our WCDC. We appreciate your patience.

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Started May 07, 2025, 12:40 AM UTC· resolved May 07, 2025, 04:16 AM UTC

1. investigating May 07, 2025, 12:40 AM UTC

   We are aware of some performance issues that are impacting our Account Management Panel (AMP) services and internal systems. Rest assured that our team is actively investigating the matter and working diligently to resolve it as quickly as possible. Thank you for your patience and understanding.

2. resolved May 07, 2025, 04:16 AM UTC

   We are pleased to inform you that the performance issues that were impacting our Account Management Panel (AMP) services and internal systems have been successfully resolved. Thank you for your patience and understanding while our team worked to address the matter. If you experience any further issues, please don’t hesitate to reach out.

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Started Apr 16, 2025, 09:40 PM UTC· resolved Apr 19, 2025, 09:27 AM UTC

1. investigating Apr 16, 2025, 09:40 PM UTC

   Our Systems Administration team is currently addressing issues with server ecngx245. Customers hosted on this server may experience temporary downtime for their websites and emails. Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)

2. identified Apr 17, 2025, 10:28 PM UTC

   Thank you for your continued patience as we address the situation with server ecngx245. Our Tier 3 team is actively working to resolve the issue. We will provide further updates here as soon as more information becomes available.

3. identified Apr 18, 2025, 09:20 PM UTC

   We appreciate your patience as we continue to address the situation with server ecngx245. Our Tier 3 team is actively working to resolve the issue. We will provide further updates here as soon as more information becomes available.

4. resolved Apr 19, 2025, 09:27 AM UTC

   This incident has been cleared by our T3 team. We appreciate your patience during this time.

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