InMotion Hosting experienced a minor incident on April 16, 2025, lasting 2d 11h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 16, 2025, 09:40 PM UTC
Our Systems Administration team is currently addressing issues with server ecngx245. Customers hosted on this server may experience temporary downtime for their websites and emails. Our team is diligently working to identify and resolve these issues as quickly as possible. To check which server you are hosted on, please refer to the following article, [Which server am I on?](https://www.inmotionhosting.com/support/amp/viewing-account-technicial-information-in-amp/)
- identified Apr 17, 2025, 10:28 PM UTC
Thank you for your continued patience as we address the situation with server ecngx245. Our Tier 3 team is actively working to resolve the issue. We will provide further updates here as soon as more information becomes available.
- identified Apr 18, 2025, 09:20 PM UTC
We appreciate your patience as we continue to address the situation with server ecngx245. Our Tier 3 team is actively working to resolve the issue. We will provide further updates here as soon as more information becomes available.
- resolved Apr 19, 2025, 09:27 AM UTC
This incident has been cleared by our T3 team. We appreciate your patience during this time.