InMotion Hosting incident

Contact Platform - Degraded Performance

InMotion Hosting experienced a minor incident on August 3, 2026, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2026, 09:44 PM UTC
Resolved: Aug 04, 2026, 03:22 AM UTC
Duration: 5h 38m
Detected by Pingoru: Aug 03, 2026, 09:44 PM UTC

Update timeline

investigating Aug 03, 2026, 09:44 PM UTC

The platform we utilize to assist customers via live chat and email is experiencing issues and degraded performance. Unfortunately, due to this, wait times for live chat support and email support are delayed. We will provide updates as they become available. We appreciate your patience!
investigating Aug 03, 2026, 10:23 PM UTC

Our platform provider believes they have identified the cause and are currently working to mitigate this issue. We appreciate your patience.
identified Aug 03, 2026, 11:55 PM UTC

A fix has been implemented and they are monitoring the recovery.
resolved Aug 04, 2026, 03:22 AM UTC

At this time, we have been advised that this issue is resolved, and services are operational. Thank you for your patience and understanding.