InMotion Hosting incident
Unplanned Maintenance on Control Web Panel (CWP) Servers
InMotion Hosting experienced a minor incident on September 2, 2026, lasting 17d 17h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 02, 2026, 10:10 PM UTC
Unplanned maintenance will be occuring on multiple VPS and Dedicated servers specifically using Control Web Panel (CWP). No other servers are affected by this maintenance. During and after this period CWP ports will be closed by default and will require users to have their IP whitelisted. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. If you are not using CWP as your webserver control panel, no further action is necessary.
- investigating Sep 04, 2026, 03:30 PM UTC
Maintenance on our VPS and Dedicated servers that utilize Control Web Panel (CWP) is ongoing. If you are using CWP as your webserver control panel, please contact Support via chat/phone/email to have your IP(s) whitelisted and CWP access restored. We appreciate your patience.
- investigating Sep 08, 2026, 02:29 PM UTC
Maintenance on our VPS and Dedicated Servers using Control Web Panel (CWP) is currently ongoing. If you use CWP as your web server control panel, please contact Support via chat, phone, or email to have your IP address(es) whitelisted and restore access to CWP. Thank you for your patience.
- resolved Sep 20, 2026, 03:34 PM UTC
Our T3 department has reopened the CWP ports across all affected VPS and Dedicated servers. If you were previously impacted, CWP access should now be restored. If you are still experiencing any issues, please don't hesitate to reach out to our Support department via phone, chat, or email and we'll be happy to assist!