InkSoft incident

Degraded Performance

Notice Resolved View vendor source →

InkSoft experienced a notice incident on February 29, 2024 affecting Order Manager and Proposals and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 05:26 PM UTC
Resolved
Feb 29, 2024, 05:40 PM UTC
Duration
13m
Detected by Pingoru
Feb 29, 2024, 05:26 PM UTC

Affected components

Order ManagerProposalsCRMProductionPurchasingStoresOnline DesignerAPIRendering ServicePayments Processor

Update timeline

  1. investigating Feb 29, 2024, 05:26 PM UTC

    We are currently investigating an issue that is causing pages to not load intermittently

  2. monitoring Feb 29, 2024, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 29, 2024, 05:40 PM UTC

    This incident has been resolved.