InkSoft incident

System Availability Incident

Major Resolved View vendor source →

InkSoft experienced a major incident on March 26, 2024 affecting Order Manager and Proposals and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 02:52 PM UTC
Resolved
Mar 26, 2024, 04:25 PM UTC
Duration
1h 32m
Detected by Pingoru
Mar 26, 2024, 02:52 PM UTC

Affected components

Order ManagerProposalsCRMProductionPurchasingStoresOnline DesignerAPIRendering ServicePayments Processor

Update timeline

  1. investigating Mar 26, 2024, 02:52 PM UTC

    We are currently investigating an incident affecting system availability

  2. resolved Mar 26, 2024, 04:25 PM UTC

    The issue has been resolved for all users