InkSoft incident

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Critical Resolved View vendor source →

InkSoft experienced a critical incident on April 24, 2024 affecting Order Manager and Proposals and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 06:34 AM UTC
Resolved
Apr 24, 2024, 07:03 AM UTC
Duration
28m
Detected by Pingoru
Apr 24, 2024, 06:34 AM UTC

Affected components

Order ManagerProposalsCRMProductionPurchasingStoresOnline DesignerAPIRendering ServicePayments Processor

Update timeline

  1. investigating Apr 24, 2024, 06:34 AM UTC

    We are currently investigating a system issue affecting most sites.

  2. investigating Apr 24, 2024, 06:35 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 24, 2024, 07:03 AM UTC

    This incident has been resolved.