InkSoft experienced a minor incident on August 20, 2024 affecting Order Manager and Proposals and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Order ManagerProposalsCRMProductionPurchasingStoresOnline DesignerAPIRendering ServicePayments Processor
Update timeline
- identified Aug 20, 2024, 03:25 PM UTC
We are currently experiencing degraded performance as a result of unusual network traffic patterns. Our team is working to address the issue.
- monitoring Aug 20, 2024, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2024, 06:33 PM UTC
This incident has been resolved.