InkSoft incident

Possible Degraded Performance

Minor Resolved View vendor source →

InkSoft experienced a minor incident on October 27, 2024 affecting Order Manager and Proposals and 1 more component, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2024, 05:25 PM UTC
Resolved
Oct 27, 2024, 08:46 PM UTC
Duration
3h 20m
Detected by Pingoru
Oct 27, 2024, 05:25 PM UTC

Affected components

Order ManagerProposalsCRMProductionPurchasingStoresOnline DesignerAPIRendering ServicePayments Processor

Update timeline

  1. investigating Oct 27, 2024, 05:25 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 27, 2024, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2024, 08:46 PM UTC

    This incident has been resolved.