InkSoft incident

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Major Resolved View vendor source →

InkSoft experienced a major incident on November 7, 2024 affecting Stores, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 02:48 AM UTC
Resolved
Nov 07, 2024, 03:49 AM UTC
Duration
1h 1m
Detected by Pingoru
Nov 07, 2024, 02:48 AM UTC

Affected components

Stores

Update timeline

  1. investigating Nov 07, 2024, 02:48 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 07, 2024, 03:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 07, 2024, 03:20 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 07, 2024, 03:49 AM UTC

    This incident has been resolved.