InkSoft incident

Intermittent Issue with InkSoft Dashboard

Minor Resolved View vendor source →

InkSoft experienced a minor incident on May 20, 2025 affecting Stores, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 03:43 PM UTC
Resolved
May 20, 2025, 04:44 PM UTC
Duration
1h
Detected by Pingoru
May 20, 2025, 03:43 PM UTC

Affected components

Stores

Update timeline

  1. investigating May 20, 2025, 03:43 PM UTC

    We are investigating intermittent reports of the dashboard not loading for some customers.

  2. monitoring May 20, 2025, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2025, 04:44 PM UTC

    This incident has been resolved.