InkSoft incident

Sites taking longer than usual to load

Minor Resolved View vendor source →

InkSoft experienced a minor incident on October 30, 2025 affecting Order Manager and Proposals and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 03:25 PM UTC
Resolved
Oct 30, 2025, 03:58 PM UTC
Duration
33m
Detected by Pingoru
Oct 30, 2025, 03:25 PM UTC

Affected components

Order ManagerProposalsCRMProductionPurchasingStores

Update timeline

  1. investigating Oct 30, 2025, 03:25 PM UTC

    We are currently investigating an issue causing sites to not load.

  2. monitoring Oct 30, 2025, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2025, 03:58 PM UTC

    This incident has been resolved.