InkSoft experienced a notice incident on April 8, 2026 affecting Order Manager and Proposals and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 08, 2026, 08:20 PM UTC
We are aware of messages being sent from InkSoft are failing to arrive at Google addresses. This is an issue within Google's workspace system that is currently under investigation by their team, please see the following link for updates: https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT At the moment, Zendesk is similarly affected, and we are experiencing delays receiving support-related email. We appreciate your patience at this time.
- resolved Apr 08, 2026, 11:05 PM UTC
Google has reportedly fixed the issue and we can expect backlogged emails to trickle in over the next few hours. https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT