Ingrid experienced a major incident on October 20, 2025 affecting API Connectivity, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
API Connectivity
Update timeline
- monitoring Oct 20, 2025, 07:28 AM UTC
We have recently identified an error in the system that affects DHL Freight API. We apologize for the inconvenience in the meantime and ask for your continued patience as we wait for DHL to get back to us about the scope and approximated wait to for the resolution of this issue.
- resolved Oct 20, 2025, 11:21 AM UTC
The incident has now been resolved