Ingrid incident

Problem to scan label barcode for Posti

Minor Resolved View vendor source →
Started
Feb 12, 2026, 09:41 AM UTC
Resolved
Feb 12, 2026, 12:45 PM UTC
Duration
3h 3m
Detected by Pingoru
Feb 12, 2026, 09:41 AM UTC

Affected components

Transport Administration

Update timeline

  1. identified Feb 12, 2026, 09:41 AM UTC

    We have been made aware of a recent change that was introduced on Posti labels that make it hard or impossible to scan the tracking number barcode. We are working on adjusting this to produce fully usable labels for Posti again.

  2. monitoring Feb 12, 2026, 10:16 AM UTC

    A fix has been implemented and released to our production environment. We are currently observing if it fixed the issue, all failed shipments need to be rebooked to have a valid label.

  3. resolved Feb 12, 2026, 12:45 PM UTC

    This incident has been resolved.

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