Infusionsoft by Keap incident
Business Center - Calendar on Mobile Application and Desktop
Infusionsoft by Keap experienced a minor incident on December 2, 2025, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 02, 2025, 04:27 PM UTC
Current Status: Partially Operational Discovered: 12/2/2025 9AM CST Resolved: Impacted Product: Business Center - Mobile and Desktop Affected Feature: Calendar/Scheduling What does this mean for you? Users are experiencing issues accessing the Calendar in the Business Center software. When accessing the Calendar will spin and never fully load. For users who have the Calendar as their default page, they may see a blank screen when attempting to log in. Current Workaround: Using an "incognito" or "private" browser tab will allow users to access the software with no issue. Users on the mobile app can try a mobile browser to access. We are working diligently to resolve this issue; we will provide ongoing status updates.
- monitoring Dec 02, 2025, 04:31 PM UTC
A fix has been implemented and we are monitoring the results. If any further issues persist on the Business Center mobile application or desktop application please contact our Thryv support team.
- resolved Dec 02, 2025, 05:30 PM UTC
This incident has been resolved.