Is Infraly down?

We are currently investigating this incident.

Traffic is traversing the network normally again. We observed a flap on one of our carrier ports that caused a period of packet loss and reachability issues for some customers. We are continuing to monitor the affected port and are working with our transit provider to determine the root cause. We will update this incident once we have more information.

After further investigation with our transit provider, we traced the instability to a control plane issue on one of our edge routers, which was negatively affecting traffic traversing the associated carrier port. The port itself and our provider's network were not at fault. We have applied adjustments to the affected router to correct the behavior. Traffic has been traversing the network normally since 19:13 UTC, with no recurrence since the changes were made. We will continue to keep additional monitoring on this router. We apologize for the disruption and appreciate your patience. If you are still experiencing issues with your services, please open a ticket with our support team.

Type: Incident Duration: 1 hour and 19 minutes Affected Components: Backbone Network, SBA Edge, Equinix CH1 Sep 2, 18:52:31 GMT+0 - Investigating - We are currently investigating this incident. Sep 2, 19:03:37 GMT+0 - Investigating - Traffic is traversing the network normally again. We observed a flap on one of our carrier ports that caused a period of packet loss and reachability issues for some customers. We are continuing to monitor the affected port and are working with our transit provider to determine the root cause. We will update this incident once we have more information. Sep 2, 20:11:34 GMT+0 - Resolved - After further investigation with our transit provider, we traced the instability to a control plane issue on one of our edge routers, which was negatively affecting traffic traversing the associated carrier port. The port itself and our provider's network were not at fault. We have applied adjustments to the affected router to correct the behavior. Traffic has been traversing the network normally since 19:13 UTC, with no recurrence since the changes were made. We will continue to keep additional monitoring on this router. We apologize for the disruption and appreciate your patience. If you are still experiencing issues with your services, please open a ticket with our support team.

Type: Maintenance Duration: 2 hours and 49 minutes Affected Components: Game Hosting Aug 21, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 21, 08:44:17 GMT+0 - Identified - Dear user, Please refer to a very important maintenance announcement that may have an impact on hosting services: **Infraly - London - LON-S-GAME-5 Drive Replacement – August 21st, 2026** **Services Affected:** LON-S-GAME-5 **Start Date:** August 21st, 2026 @ 9:00 UTC **Estimated End Date:** August 21st, 2026 @ 14:00 UTC **Summary**: We will be performing maintenance on LON-S-GAME-5 to replace a failed NVMe SSD storage drive. **Impact on Customer:** During this window, one of our datacenter technicians will be performing a hardware replacement that will require powering down LON-S-GAME-5\. Once the replacement is complete, the machine will be brought back online. The work itself will be short, but we have scheduled this window to account for other pending tasks that may affect the exact timing. We appreciate your patience and understanding. **Updates:** We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (). If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support! Sincerely, Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA e: [[email protected]](mailto:[email protected]) p: +1 (833) INF-RALY w: [infraly.co](http://infraly.co) / [hosturly.com](http://hosturly.com) / [physgun.com](http://physgun.com) / [wisp.gg](https://wisp.gg) / [buildurly.com](https://buildurly.com) Aug 21, 10:58:52 GMT+0 - Identified - The drive replacement has been completed. We are now working on repairing the RAID array. Once everything is handled, we will mark this as complete. Aug 21, 11:48:36 GMT+0 - Completed - The RAID array has been repaired. The system is now up and running. As a result, we are going to mark this as resolved.