Infoblox Outage History
Infoblox is up right nowPingoru has recorded 51 incidents for Infoblox: 29 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 3 | 6 of 744 (1%) |
| June 2026 | 3 | 20 of 720 (3%) |
| July 2026 | 3 | 4 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 3 of 720 (0%) |
| October 2026 | 4 | 5 of 587 (1%) |
Incidents, newest first
Minor October 20, 2025 Issue with UDDI reports and dashboards-AWS Outage 2h 12m Reporting Service - North America
Started Oct 20, 2025, 05:13 PM UTC· resolved Oct 20, 2025, 07:26 PM UTC
- identified Oct 20, 2025, 05:13 PM UTC
We are currently experiencing issues affecting some UDDI reports and dashboards due to an ongoing AWS service disruption in the US-East region. Our team is monitoring the situation closely. Updates will be provided as more information becomes available.
- monitoring Oct 20, 2025, 06:56 PM UTC
A Fix has been applied, and this issue is resolved now. We are monitoring the issue.
- resolved Oct 20, 2025, 07:26 PM UTC
This incident has been resolved.
Minor October 20, 2025 Issue with UDDI reports and dashboards-AWS Outage Impact 2h 30m Reporting Service - North America
Started Oct 20, 2025, 08:36 AM UTC· resolved Oct 20, 2025, 11:07 AM UTC
- investigating Oct 20, 2025, 08:37 AM UTC
We are currently experiencing issues affecting some UDDI reports and dashboards due to an ongoing AWS service disruption in the US-East region. Our team is monitoring the situation closely and working to mitigate the impact. Updates will be provided as more information becomes available.
- investigating Oct 20, 2025, 09:20 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 10:02 AM UTC
We are observing recovery across UDDI reports, dashboards, and other services following the resolution of the AWS issue in the US region. All previously affected components are now operating normally. We are monitoring the results.
- resolved Oct 20, 2025, 11:07 AM UTC
The issue with UDDI reports and dashboards have been resolved. Additionally, we experienced an issue for Bogon RPZ feed during the AWS outage, which might have caused DNS resolution issues for some customers who have configured the feed with Block action. The issue with the Bogon feed is also fixed now.
Minor October 10, 2025 Delay in displaying reports and dashboards on the Infoblox portal 3h 38m Reporting Service - North America, Reporting Service - North America
Started Oct 10, 2025, 03:36 PM UTC· resolved Oct 10, 2025, 07:14 PM UTC
- investigating Oct 10, 2025, 03:36 PM UTC
We are currently investigating an issue causing delays in the display of reports and dashboards on the Infoblox portal (https://portal.infoblox.com). We are working diligently to identify the root cause and implement a swift resolution. We apologize for any inconvenience this may have caused.
- investigating Oct 10, 2025, 04:15 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 10, 2025, 04:52 PM UTC
A fix has been implemented, and we are actively monitoring the results. Reports and dashboards are now displaying data, and the lag is steadily decreasing.
- resolved Oct 10, 2025, 07:14 PM UTC
This incident has been resolved.
Minor September 18, 2025 Delay in Universal DDI Reports for Total DNS queries in US Region 1h 16m Reporting Service - North America
Started Sep 18, 2025, 03:22 PM UTC· resolved Sep 18, 2025, 04:39 PM UTC
- investigating Sep 18, 2025, 03:22 PM UTC
We are currently investigating an issue causing delays in the generation of the latest data for Universal DDI Total DNS Activity Report on the North America Infoblox Portal (https://portal.infoblox.com). All other reports and dashboards appear to be functioning normally and remain up to date. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.
- monitoring Sep 18, 2025, 03:23 PM UTC
A fix is applied for the same and we are monitoring the issue.
- resolved Sep 18, 2025, 04:39 PM UTC
The issue is resolved now.
Minor August 28, 2025 Partial Traffic Reroute – São Paulo 4h 21m DNS Resolution - São Paulo, Brazil
Started Aug 28, 2025, 03:17 AM UTC· resolved Aug 28, 2025, 07:38 AM UTC
- investigating Aug 28, 2025, 03:17 AM UTC
We are investigating a partial traffic rerouting issue in São Paulo. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/ .
- resolved Aug 28, 2025, 07:38 AM UTC
The traffic rerouting issue in São Paulo has been resolved. The cause was identified as a third-party ISP issue, which has since been addressed, and normal routing is now fully restored.
Major August 8, 2025 Infoblox Threat Defense Service Degradation - DNS resolution issues 1h 24m DNS Resolution - Virginia, US, DNS Resolution - Ohio, US, DNS Resolution - California, US, DNS Resolution - São Paulo, Brazil and 10 more
Started Aug 08, 2025, 06:44 PM UTC· resolved Aug 08, 2025, 08:09 PM UTC
- investigating Aug 08, 2025, 06:44 PM UTC
We are investigating an issue affecting DNS resolution in multiple PoP locations. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience slight DNS latency issues due to this. Additionally, some NIOS-X servers may Platform Management error status. We will provide updates on the progress of the investigation and resolution.
- identified Aug 08, 2025, 07:18 PM UTC
The issue has been identified, and we are currently working on applying the necessary fix with high priority. We appreciate your patience and will keep you informed of further progress.
- monitoring Aug 08, 2025, 07:50 PM UTC
The identified issue has been addressed, and the fix has been successfully applied. We are currently monitoring the results to ensure stability and effectiveness. Further updates will be shared as we progress.
- resolved Aug 08, 2025, 08:09 PM UTC
We have successfully applied the fix for the reported issue, and post-resolution monitoring confirms that the system is stable and functioning as expected. The incident is now considered resolved. Thank you for your patience and cooperation.
Minor August 1, 2025 Issue with DHCP Option configuration on Infoblox Portal in US 4h 18m Infoblox Portal - North America
Started Aug 01, 2025, 03:34 PM UTC· resolved Aug 01, 2025, 07:52 PM UTC
- investigating Aug 01, 2025, 03:34 PM UTC
We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. We will provide updates on the progress of the investigation and resolution. Next Update Timeline: 30 Minutes If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
- investigating Aug 01, 2025, 04:19 PM UTC
We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Based on our analysis, DHCP Option configuration is not available in the Infoblox Portal and DHCP servers for some subnets. Our team is working diligently to identify the root cause and implement a solution quickly.
- identified Aug 01, 2025, 05:27 PM UTC
The issue is identified, and we are working on the fix implementation.
- identified Aug 01, 2025, 05:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 01, 2025, 06:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2025, 07:52 PM UTC
This incident has been resolved.
Minor July 24, 2025 Delay in Generating Latest Hits for Universal DDI Reports & Dashboards 33m Reporting Service - North America
Started Jul 24, 2025, 08:07 AM UTC· resolved Jul 24, 2025, 08:40 AM UTC
- investigating Jul 24, 2025, 08:07 AM UTC
We are currently investigating an issue causing delays in the generation of the latest data for certain Universal DDI Reports and Dashboards on the North America Infoblox Portal (https://portal.infoblox.com). All other reports and dashboards appear to be functioning normally and remain up to date. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.
- resolved Jul 24, 2025, 08:40 AM UTC
This incident has been resolved.
Minor July 23, 2025 DNS resolution issue in multiple PoP locations for our legacy anycast solution (52.119.40.100 & 103.80.5.100) 1h 37m DNS Resolution - Virginia, US, DNS Resolution - Ohio, US, DNS Resolution - California, US, DNS Resolution - Toronto, CA and 5 more
Started Jul 23, 2025, 02:50 AM UTC· resolved Jul 23, 2025, 04:27 AM UTC
- investigating Jul 23, 2025, 02:50 AM UTC
We are currently investigating an issue affecting DNS resolution across multiple PoP locations. Our team is working diligently to identify the root cause and implement a timely solution. We apologize for any inconvenience this may be causing. Impact: Some customers forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 and 103.80.5.100) may experience slight DNS latency. Additionally, some NIOS-X servers may display a Platform Management Error status. We will continue to provide updates as the investigation and resolution progress. If you are experiencing service impact or require further assistance, please contact our support team at https://support.infoblox.com.
- monitoring Jul 23, 2025, 04:01 AM UTC
We have observed that, in addition to the intermittent resolution issues affecting our legacy Anycast solution (52.119.40.100 and 103.80.5.100), similar intermittent DNS resolution issues were also identified on (52.119.41.100 and 103.80.6.100). A fix has been implemented, and we are monitoring the results.
- resolved Jul 23, 2025, 04:27 AM UTC
This incident has been resolved.
Notice July 7, 2025 Resolved: NIOS-X Servers Reported as Unhealthy 1h Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America
Started Jul 07, 2025, 12:30 PM UTC· resolved Jul 07, 2025, 01:30 PM UTC
- resolved Jul 07, 2025, 02:49 PM UTC
On July 7th, between 12:30 PM and 1:30 PM UTC, we observed an issue where some of the NIOS-X servers were reported as unhealthy. The underlying cause has been identified and the issue has now been fully resolved. Please note that there was no impact to the services running on NIOS-X servers during this period.
Minor June 25, 2025 Delay in Generating Latest Hits for certain Infoblox Threat Defense and Universal DDI Reports/Dashboards in Europe Region 3h 13m Reporting Service - Europe, Reporting Service - Europe
Started Jun 25, 2025, 08:51 PM UTC· resolved Jun 26, 2025, 12:04 AM UTC
- investigating Jun 25, 2025, 08:51 PM UTC
We are investigating an issue causing delays in generating latest hits for certain Infoblox Threat Defense and Universal DDI Reports and Dashboards on the Infoblox Portal in Europe [https://csp.eu.infoblox.com/]. The affected reports include DNS Activity, Universal DDI reports, and dashboards. All other reports/Dashboards seem to be unaffected and are up to date. Our team is actively working to resolve the issue as quickly as possible, and we will provide updates on our progress.
- identified Jun 25, 2025, 09:21 PM UTC
The issue is identified, and a fix is being applied to resolve the issue.
- monitoring Jun 25, 2025, 10:55 PM UTC
A fix has been made, and we are currently monitoring the issue.
- resolved Jun 26, 2025, 12:04 AM UTC
The incident is resolved.
Notice June 5, 2025 Issues resolving the domain cdn01[.]boxcdn[.]net[.]cdn[.]cloudflare[.]net via Infoblox Threat Defense Cloud 21m Category Filter - North America, Category Filter - Europe
Started Jun 05, 2025, 08:28 PM UTC· resolved Jun 05, 2025, 08:49 PM UTC
- investigating Jun 05, 2025, 08:28 PM UTC
Customers who utilize the category filter feature to block "Phishing/Fraud" category will observe the domain cdn01[.]boxcdn[.]net[.]cdn[.]cloudflare[.]net getting blocked. The domain has been recategorized to "Technology - Other" and our database is being updated. We will provide regular updates on the progress. Workaround: Customers are advised to include the domain in a custom allowlist by referring to the following knowledge base article: https://support.infoblox.com/s/article/4005
- resolved Jun 05, 2025, 08:49 PM UTC
The category of the domain has been successfully updated in our database, which is currently categorized as "Technology - Other"
Notice May 29, 2025 [Scheduled Maintenance] Kubernetes Version Upgrade for NIOS-X Servers – Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - Europe and 2 more
Started May 29, 2025, 11:19 AM UTC· resolved May 29, 2025, 11:19 AM UTC
- resolved May 29, 2025, 11:19 AM UTC
Kubernetes upgrades for NIOS-X servers began rolling out in phases in the last week of May and will continue through the end of June. Updates follow the "Schedule Software Updates" settings on the Infoblox Portal. Most deployments will see no impact (appliances and VMs). However, NIOS-X (BloxOne) Bare-metal deployments (i.e. Docker, containerd) may experience up to 5 minutes of service interruption. Bare-metal upgrades will be scheduled for weekends to minimize impact, unless a specific Software Update Schedule is already scheduled for a different day of the week. The upgraded Kubernetes version, v1.30.9, can be verified by expanding the tags under servers on Infoblox Portal.
Minor May 23, 2025 Issue with Cloud Data Connector sending data to syslog servers 1h 55m Infoblox Ecosystem - North America, Infoblox Ecosystem - North America, Infoblox Ecosystem - North America, Infoblox Ecosystem - Europe and 2 more
Started May 23, 2025, 12:15 AM UTC· resolved May 23, 2025, 02:11 AM UTC
- investigating May 23, 2025, 12:15 AM UTC
We are investigating an issue that affects Cloud Data Connector sending data to syslog servers. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Customers may experience drop in data flow from Cloud Data Connector to Syslog servers
- identified May 23, 2025, 12:59 AM UTC
The issue is identified, and we are deploying the fix for the issue.
- monitoring May 23, 2025, 01:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2025, 02:11 AM UTC
This incident has been resolved.
Minor April 25, 2025 Infoblox Portal latency in EU 3h 25m Infoblox Portal - Europe, Infoblox Portal - Europe, Infoblox Portal - Europe, Infoblox Portal - Europe
Started Apr 25, 2025, 06:20 PM UTC· resolved Apr 25, 2025, 09:46 PM UTC
- investigating Apr 25, 2025, 06:20 PM UTC
We are investigating latency issues while navigating to different pages on the Infoblox Portal in EU (https://portal.eu.infoblox.com/). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.
- investigating Apr 25, 2025, 07:05 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 25, 2025, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2025, 09:46 PM UTC
This incident has been resolved.
Minor April 24, 2025 Unavailiability of Reports and Dashboards on Infoblox Portal in EU (https://portal.eu.infoblox.com) 1h 31m Reporting Service - Europe, Reporting Service - Europe
Started Apr 24, 2025, 06:02 PM UTC· resolved Apr 24, 2025, 07:34 PM UTC
- investigating Apr 24, 2025, 06:02 PM UTC
We are experiencing an issue with unavailability of reports and dashboards on Infoblox Portal in EU (https://portal.eu.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.
- monitoring Apr 24, 2025, 06:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 24, 2025, 06:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 24, 2025, 07:34 PM UTC
This incident has been resolved.
Minor April 20, 2025 Infoblox Portal NA Region (https://portal.infoblox.com) : Security Page affected 5h 57m Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America
Started Apr 20, 2025, 04:00 PM UTC· resolved Apr 20, 2025, 09:57 PM UTC
- investigating Apr 20, 2025, 04:00 PM UTC
We are experiencing an issue with configuring Security page through Infoblox Portal. Our engineers are actively working to resolve this as soon as possible.
- monitoring Apr 20, 2025, 07:16 PM UTC
A workaround has been implemented that resolves the issue, and the team is currently working on a permanent fix
- resolved Apr 20, 2025, 09:57 PM UTC
This incident has been resolved.
Minor April 11, 2025 Universal DDI – DNS Record Recycle Bin Issue in (EU Region) 1h 7m Infoblox Portal - Europe
Started Apr 11, 2025, 11:21 AM UTC· resolved Apr 11, 2025, 12:28 PM UTC
- investigating Apr 11, 2025, 11:21 AM UTC
We are experiencing an issue with Universal DDI in the EU Region, where customers may experience a delay with delete operations for DNS resource records. The newly deleted DNS records shall not be appearing in the Recycle Bin. Restore operation shall work fine.
- monitoring Apr 11, 2025, 12:11 PM UTC
A fix has been applied, and we are monitoring the same.
- resolved Apr 11, 2025, 12:28 PM UTC
This incident is resolved now.
Major March 30, 2025 DNS resolution issue in multiple PoP locations 4h 17m DNS Resolution - Virginia, US, DNS Resolution - Ohio, US, DNS Resolution - California, US, DNS Resolution - São Paulo, Brazil and 5 more
Started Mar 30, 2025, 06:23 PM UTC· resolved Mar 30, 2025, 10:40 PM UTC
- investigating Mar 30, 2025, 06:23 PM UTC
We are investigating an issue affecting DNS resolution in multiple PoP locations. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers may experience intermittent DNS resolution issues due to this. We will provide updates on the progress of the investigation and resolution. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
- investigating Mar 30, 2025, 07:08 PM UTC
We are continuing to investigate this issue.
- identified Mar 30, 2025, 07:38 PM UTC
The issue is likely to impact customers who are forwarding their DNS traffic using Anycast IP addresses 52.119.40.100 and 103.80.5.100. We are actively working with our network vendor to resolve the issue. Workaround: Customers experiencing DNS resolution issues using Anycast IP addresses 52.119.40.100 and 103.80.5.100 are requested to forward their DNS traffic to our fully operational network infrastructure using Anycast IP addresses 52.119.41.100 and 103.80.6.100.
- identified Mar 30, 2025, 08:12 PM UTC
We have implemented a workaround for the affected Anycast IP addresses 52.119.40.100 and 103.80.5.100, and the DNS traffic has been redirected to the nearest location. Additionally, we identified NIOS-X servers that are connected to Infoblox Cloud (https://portal.infoblox.com) using the Anycast IP addresses mentioned above, may observe an unhealthy status. All other services remain unaffected, and there will be no impact on protocol services on these servers.
- monitoring Mar 30, 2025, 10:13 PM UTC
We have implemented a fix for the affected Anycast IP addresses 52.119.40.100 and 103.80.5.100, and DNS traffic is now being resolved through the respective PoP sites. Additionally, the NIOS-X servers that were reporting unhealthy state connecting to the Portal now should be connected and showing healthy status.
- resolved Mar 30, 2025, 10:40 PM UTC
This incident has been resolved.
Minor March 20, 2025 Delay in Receiving Notifications Configured in the Infoblox Portal 1h 44m Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America and 1 more
Started Mar 20, 2025, 07:42 PM UTC· resolved Mar 20, 2025, 09:26 PM UTC
- investigating Mar 20, 2025, 07:42 PM UTC
We are currently investigating an issue with our notification service. Customers who have configured notification settings in the Infoblox Portal may experience delays in receiving notifications. We are working to resolve this issue as quickly as possible and apologize for any inconvenience this may cause. Please note that all other services are working as expected.
- resolved Mar 20, 2025, 09:26 PM UTC
This incident has been resolved.
Minor March 13, 2025 Issues resolving the [.]co[.]za domains via Infoblox Threat Defence Cloud 1h 3m DNS Resolution - Virginia, US, DNS Resolution - Ohio, US, DNS Resolution - California, US, DNS Resolution - São Paulo, Brazil and 9 more
Started Mar 13, 2025, 03:22 PM UTC· resolved Mar 13, 2025, 04:26 PM UTC
- investigating Mar 13, 2025, 03:22 PM UTC
We are currently investigating an issue with resolving the[.]co[.]za domains. Our team is actively working on the same, and we will keep you informed about the progress.
- monitoring Mar 13, 2025, 04:03 PM UTC
We have applied a fix for the issue, and we are monitoring the same.
- resolved Mar 13, 2025, 04:26 PM UTC
The issue is resolved now.
Notice March 8, 2025 Delay in Notifications from Infoblox Portal – Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America, Infoblox Portal - North America and 1 more
Started Mar 08, 2025, 10:08 AM UTC· resolved Mar 08, 2025, 10:08 AM UTC
- resolved Mar 08, 2025, 10:08 AM UTC
We encountered an issue with our notification service. The issue has been resolved; however, customers who have configured notification settings in the Infoblox Portal may experience delayed notifications. Please note that all other services functioned as expected. We apologize for any inconvenience this may have caused.