Infoblox incident
Issue with DHCP Option configuration on Infoblox Portal in US
Infoblox experienced a minor incident on August 1, 2025 affecting Infoblox Portal - North America, lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2025, 03:34 PM UTC
We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. We will provide updates on the progress of the investigation and resolution. Next Update Timeline: 30 Minutes If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
- investigating Aug 01, 2025, 04:19 PM UTC
We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Based on our analysis, DHCP Option configuration is not available in the Infoblox Portal and DHCP servers for some subnets. Our team is working diligently to identify the root cause and implement a solution quickly.
- identified Aug 01, 2025, 05:27 PM UTC
The issue is identified, and we are working on the fix implementation.
- identified Aug 01, 2025, 05:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 01, 2025, 06:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2025, 07:52 PM UTC
This incident has been resolved.