Infoblox Outage History

Started Oct 19, 2026, 03:36 PM UTC· resolved Oct 19, 2026, 04:43 PM UTC

1. investigating Oct 19, 2026, 03:36 PM UTC

   We are currently investigating an issue affecting Universal DDI in the Europe https://portal.eu.infoblox.com. Impact: Customers may encounter errors when accessing DNS and DHCP pages in the Infoblox Portal and may be unable to update related configurations. DNS and DHCP protocol services are not impacted at this time. We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

2. monitoring Oct 19, 2026, 03:44 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Oct 19, 2026, 04:43 PM UTC

   This incident has been resolved.

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Started Oct 13, 2026, 05:05 PM UTC· resolved Oct 13, 2026, 05:05 PM UTC

1. resolved Oct 13, 2026, 05:05 PM UTC

   Following the DNS root zone KSK rollover on 11 October 2026, customers using NIOS recursive DNS resolvers with DNSSEC validation enabled should review the KB and follow the recommended actions to ensure continued DNSSEC validation and avoid potential DNS resolution failures. Please refer to the KB for affected configurations, recommended actions, and verification steps.: NIOS – DNSSEC Root Zone KSK Rollover in October 2026:- https://support.infoblox.com/s/article/NIOS-DNSSEC-Root-Zone-KSK-Rollover-in-October-2026

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Started Oct 02, 2026, 07:29 PM UTC· resolved Oct 02, 2026, 08:41 PM UTC

1. investigating Oct 02, 2026, 07:29 PM UTC

   We are currently investigating an issue causing delays in the generation of the latest data for Security activity and DNS Activity Report on the Infoblox portal in North America (https://portal.infoblox.com). All other reports and dashboards appear to be functioning normally and remain up to date. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

2. investigating Oct 02, 2026, 07:40 PM UTC

   We are continuing to investigate this issue.

3. monitoring Oct 02, 2026, 08:08 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Oct 02, 2026, 08:41 PM UTC

   This incident has been resolved.

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Started Sep 11, 2026, 02:59 AM UTC· resolved Sep 11, 2026, 03:24 AM UTC

1. investigating Sep 11, 2026, 02:59 AM UTC

   We are currently investigating an issue with Diagnostic Tools failing intermittently in Infoblox Portal for North America (https://portal.infoblox.com) Impact: This can impact the ability to take DNS Traffic Capture, viewing configuration files etc.

2. resolved Sep 11, 2026, 03:24 AM UTC

   This incident has been resolved.

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Started Sep 09, 2026, 08:33 PM UTC· resolved Sep 09, 2026, 10:55 PM UTC

1. investigating Sep 09, 2026, 08:33 PM UTC

   We are experiencing an issue with Universal DDI in the North America region, this includes create, update, and delete operations that may not propagate to NIOS-X servers and NIOS-X as a Service. We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

2. identified Sep 09, 2026, 09:08 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Sep 09, 2026, 09:17 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Sep 09, 2026, 10:55 PM UTC

   This incident has been resolved.

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Started Jul 31, 2026, 05:29 PM UTC· resolved Jul 31, 2026, 07:51 PM UTC

1. investigating Jul 31, 2026, 05:29 PM UTC

   We are currently experiencing a DNS traffic re-route for the Infoblox Threat Defense Cloud service at our Mumbai site. Impact: Customers attempting to connect to our Global Anycast IP addresses 52.119.40.100 and 103.80.4.100 may experience traffic being rerouted to the next nearest sites. No service interruption is expected. Note: The Global Anycast IP addresses 52.119.41.100 and 103.80.6.100 continue to operate normally and are not impacted by this traffic reroute.

2. monitoring Jul 31, 2026, 07:36 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jul 31, 2026, 07:51 PM UTC

   This incident has been resolved.

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Started Jul 14, 2026, 04:21 PM UTC· resolved Jul 14, 2026, 05:57 PM UTC

1. investigating Jul 14, 2026, 04:21 PM UTC

   We are currently investigating an issue affecting Universal DDI in the Europe https://portal.eu.infoblox.com. Impact: Delays may occur for DNS record changes made in the Infoblox Portal. This includes create, update, and delete operations that may not propagate to NIOS-X servers and NIOS-X as a Service. There is no impact to DNS protocol services at this time. We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

2. monitoring Jul 14, 2026, 05:31 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jul 14, 2026, 05:57 PM UTC

   This incident has been resolved.

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Started Jul 09, 2026, 06:43 AM UTC· resolved Jul 09, 2026, 07:07 AM UTC

1. investigating Jul 09, 2026, 06:43 AM UTC

   We are investigating an intermittent issue affecting access to the Infoblox Portal and API in the EU region (portal.eu.infoblox.com). Some customers may experience difficulties accessing both the portal and API. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. monitoring Jul 09, 2026, 06:52 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Jul 09, 2026, 07:07 AM UTC

   This incident has been resolved.

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Started Jun 30, 2026, 02:19 PM UTC· resolved Jun 30, 2026, 11:52 PM UTC

1. investigating Jun 30, 2026, 02:19 PM UTC

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. investigating Jun 30, 2026, 08:57 PM UTC

   We are continuing to investigate this issue.

3. identified Jun 30, 2026, 10:55 PM UTC

   The issue has been identified and a fix is being implemented.

4. monitoring Jun 30, 2026, 11:28 PM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Jun 30, 2026, 11:52 PM UTC

   This incident has been resolved.

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Started Jun 08, 2026, 12:53 PM UTC· resolved Jun 08, 2026, 03:29 PM UTC

1. investigating Jun 08, 2026, 12:53 PM UTC

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. investigating Jun 08, 2026, 01:30 PM UTC

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. Our engineering teams are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. monitoring Jun 08, 2026, 02:31 PM UTC

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. monitoring Jun 08, 2026, 02:32 PM UTC

   We are continuing to monitor for any further issues.

5. resolved Jun 08, 2026, 03:29 PM UTC

   This incident has been resolved.

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Started Jun 02, 2026, 03:15 PM UTC· resolved Jun 02, 2026, 10:49 PM UTC

1. investigating Jun 02, 2026, 03:15 PM UTC

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. identified Jun 02, 2026, 05:09 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Jun 02, 2026, 08:28 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Jun 02, 2026, 10:49 PM UTC

   This incident has been resolved.

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Started May 20, 2026, 09:02 AM UTC· resolved May 20, 2026, 01:04 PM UTC

1. investigating May 20, 2026, 09:02 AM UTC

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. monitoring May 20, 2026, 11:41 AM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved May 20, 2026, 01:04 PM UTC

   This incident has been resolved.

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Started May 15, 2026, 08:05 PM UTC· resolved May 15, 2026, 08:05 PM UTC

1. investigating May 15, 2026, 08:05 PM UTC

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. resolved May 15, 2026, 08:05 PM UTC

   This incident has been resolved.

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Started Apr 23, 2026, 07:06 AM UTC· resolved Apr 23, 2026, 07:06 AM UTC

1. resolved Apr 23, 2026, 07:06 AM UTC

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portasl North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

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Started Apr 22, 2026, 02:25 PM UTC· resolved Apr 22, 2026, 02:27 PM UTC

1. investigating Apr 22, 2026, 02:25 PM UTC

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. resolved Apr 22, 2026, 02:27 PM UTC

   This incident has been resolved.

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Started Mar 11, 2026, 01:09 AM UTC· resolved Mar 11, 2026, 02:14 AM UTC

1. investigating Mar 11, 2026, 01:09 AM UTC

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. monitoring Mar 11, 2026, 01:30 AM UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring Mar 11, 2026, 01:56 AM UTC

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. resolved Mar 11, 2026, 02:14 AM UTC

   This incident has been resolved.

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Started Mar 02, 2026, 05:43 AM UTC· resolved Mar 19, 2026, 01:10 AM UTC

1. investigating Mar 02, 2026, 05:43 AM UTC

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. investigating Mar 02, 2026, 10:54 PM UTC

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. investigating Mar 04, 2026, 05:46 PM UTC

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. resolved Mar 19, 2026, 01:10 AM UTC

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

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Started Feb 23, 2026, 03:42 PM UTC· resolved Feb 23, 2026, 05:41 PM UTC

1. investigating Feb 23, 2026, 03:42 PM UTC

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. monitoring Feb 23, 2026, 04:01 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Feb 23, 2026, 05:41 PM UTC

   This incident has been resolved.

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Started Jan 27, 2026, 07:55 PM UTC· resolved Jan 27, 2026, 08:49 PM UTC

1. investigating Jan 27, 2026, 07:55 PM UTC

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. monitoring Jan 27, 2026, 08:23 PM UTC

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. resolved Jan 27, 2026, 08:49 PM UTC

   This incident has been resolved.

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Started Jan 26, 2026, 03:48 AM UTC· resolved Jan 26, 2026, 08:09 AM UTC

1. investigating Jan 26, 2026, 03:48 AM UTC

   We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

2. investigating Jan 26, 2026, 04:39 AM UTC

   We are continuing to investigate this issue.

3. investigating Jan 26, 2026, 05:47 AM UTC

   We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

4. monitoring Jan 26, 2026, 07:19 AM UTC

   A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.

5. resolved Jan 26, 2026, 08:09 AM UTC

   This incident has been resolved.

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Started Jan 23, 2026, 02:31 PM UTC· resolved Jan 23, 2026, 02:31 PM UTC

1. resolved Jan 23, 2026, 02:31 PM UTC

   This scheduled maintenance is a continuation of the previously announced NIOS-X server platform upgrades from January 19 to January 23 (UTC). For more details, refer to the earlier notification: https://status.infoblox.com/incidents/yzmr4l8wf8f0. To complete the remaining phases of the maintenance, the upgrades will continue during an extended maintenance window between January 27 and January 30 (UTC). The updates will follow the “Schedule Software Updates” configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud (https://portal.infoblox.com) may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

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Started Dec 04, 2025, 05:44 PM UTC· resolved Dec 04, 2025, 06:46 PM UTC

1. investigating Dec 04, 2025, 05:44 PM UTC

   We are currently investigating an issue where certain domains are not resolving as expected. Initial analysis indicates that this behavior occurred because the domains were included in the security feed, which temporarily impacted their resolution. The domain a01.azurefd.net was present in the feed and has now been removed. If you continue to experience resolution issues for any domain, please follow the steps in the article below to add the affected domains to a custom allow list: https://support.infoblox.com/s/article/4005 We will continue monitoring to ensure stability.

2. monitoring Dec 04, 2025, 06:15 PM UTC

   With no further anomalies detected, we are moving the case into a monitoring phase.

3. resolved Dec 04, 2025, 06:46 PM UTC

   This incident has been resolved.

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Started Nov 15, 2025, 04:06 PM UTC· resolved Nov 15, 2025, 04:06 PM UTC

1. resolved Nov 15, 2025, 04:06 PM UTC

   As part of the maintenance announced in-https://status.infoblox.com/incidents/9zllwkk7wk60, we observed that multiple on-prem hosts briefly entered a degraded state during the deployment. There was no service impact, and all services continued to operate normally. The behavior was caused by a temporary health-check failure on the hosts during the deployment process. All hosts have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

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Started Nov 13, 2025, 12:38 PM UTC· resolved Nov 13, 2025, 01:08 PM UTC

1. investigating Nov 13, 2025, 12:38 PM UTC

   We are investigating an issue with some NIOS-X servers in the EU Region "https://portal.eu.infoblox.com" going to "Review Details" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. monitoring Nov 13, 2025, 12:48 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Nov 13, 2025, 01:08 PM UTC

   This incident has been resolved.

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Started Oct 20, 2025, 05:13 PM UTC· resolved Oct 20, 2025, 07:26 PM UTC

1. identified Oct 20, 2025, 05:13 PM UTC

   We are currently experiencing issues affecting some UDDI reports and dashboards due to an ongoing AWS service disruption in the US-East region. Our team is monitoring the situation closely. Updates will be provided as more information becomes available.

2. monitoring Oct 20, 2025, 06:56 PM UTC

   A Fix has been applied, and this issue is resolved now. We are monitoring the issue.

3. resolved Oct 20, 2025, 07:26 PM UTC

   This incident has been resolved.

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