IncentFit incident

iOS Mobile Application logging users out

Major Resolved View vendor source →

IncentFit experienced a major incident on May 3, 2025 affecting Mobile Application, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
May 03, 2025, 05:27 PM UTC
Resolved
May 05, 2025, 01:32 PM UTC
Duration
1d 20h
Detected by Pingoru
May 03, 2025, 05:27 PM UTC

Affected components

Mobile Application

Update timeline

  1. investigating May 04, 2025, 05:27 PM UTC

    We are currently investigating an issue with the IncentFit Mobile app on iOS devices. We recommend users to utilize the web application as we investigate the issue

  2. monitoring May 05, 2025, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2025, 01:32 PM UTC

    This incident has been resolved.