ImageKit incident

Video processing error

Major Resolved View vendor source →

ImageKit experienced a major incident on August 27, 2025 affecting Imagekit Website & Dashboard and Video Delivery and Processing, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 08:41 AM UTC
Resolved
Aug 27, 2025, 08:46 AM UTC
Duration
5m
Detected by Pingoru
Aug 27, 2025, 08:41 AM UTC

Affected components

Imagekit Website & DashboardVideo Delivery and Processing

Update timeline

  1. investigating Aug 27, 2025, 08:41 AM UTC

    We are currently investigating the issue. New video processing is giving error. Certain bulk operations like copy, move, delete etc are stalled.

  2. identified Aug 27, 2025, 08:44 AM UTC

    The issue has been identified and a fixed is being deployed.

  3. monitoring Aug 27, 2025, 08:44 AM UTC

    We are now monitoring the services.

  4. resolved Aug 27, 2025, 08:46 AM UTC

    The incident has been resolved.