Ikeono experienced a notice incident on August 30, 2022 affecting North America Messaging (SMS & MMS), lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
North America Messaging (SMS & MMS)
Update timeline
- investigating Aug 30, 2022, 06:43 PM UTC
Our carrier has identified an issue affecting a subset of messaging traffic with T-Mobile. Relevant teams are engaged and we’ll provide updates as they become available.
- investigating Aug 30, 2022, 11:24 PM UTC
Our carrier is still engaging with the relevant parties on this issue and we'll advise as soon as we have further updates. They've also updated to include MMS.
- resolved Aug 31, 2022, 10:52 PM UTC
This incident has been resolved.