Ikeono experienced a notice incident on October 19, 2022 affecting North America Messaging (SMS & MMS), lasting 4h 57m. The incident has been resolved; the full update timeline is below.
Affected components
North America Messaging (SMS & MMS)
Update timeline
- investigating Oct 19, 2022, 07:00 PM UTC
An industry routing vendor has advised they are experiencing an issue with their ATT routes that is causing intermittent delays (the increase along with traffic) on message delivery to ATT handsets. We're engaged with the vendor and they're currently working to implement a solution. We will advise as updates become available.
- resolved Oct 19, 2022, 11:58 PM UTC
The vendor has advised they implemented a fix and we confirmed deliveries are functioning as expected. We're considering this incident resolved at this time.