Ikeono experienced a minor incident on August 18, 2023 affecting International Messaging (SMS), lasting 12h 4m. The incident has been resolved; the full update timeline is below.
Affected components
International Messaging (SMS)
Update timeline
- investigating Aug 18, 2023, 12:36 AM UTC
Our carrier in the region is having intermittent issues with SMS starting around Aug 17, 17:34 PST. Their teams are actively working towards a resolution.
- identified Aug 18, 2023, 01:19 AM UTC
Our carrier in APAC is experiencing an issue with their Rest API, impacting multiple services: Voice, Flex, CDX, and Messaging. Their engineering team is actively working to resolve the issue.
- resolved Aug 18, 2023, 12:41 PM UTC
This incident has been resolved.