Ikeono incident

Firefox - Lightspeed crashing on Firefox 115.0.0

Minor Resolved View vendor source →

Ikeono experienced a minor incident on August 2, 2024 affecting Third Party Integrations, lasting 3d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 04:51 PM UTC
Resolved
Aug 05, 2024, 11:07 PM UTC
Duration
3d 6h
Detected by Pingoru
Aug 02, 2024, 04:51 PM UTC

Affected components

Third Party Integrations

Update timeline

  1. identified Aug 02, 2024, 04:51 PM UTC

    We were required to update the extensions to new security standards a couple of days ago for Firefox 128.0.0 and newer. This has caused an issue with Firefox 115.0.0 and older. We are working on reintroducing the legacy browser extension for 115.0.0 and older, but it will no longer be updated. The Chrome extension is not having issues on these older devices currently, to get your computer operational immediately while we work on introducing the old Firefox extension again.

  2. resolved Aug 05, 2024, 11:07 PM UTC

    We have released the legacy browser extension to support Firefox 115.0.0 and older. You will need to remove the latest extension and add the one with Legacy in the name